Solution : https://service.sap.com/sap/support/notes/1141014 (SAP Service marketplace login required)
Key words :
active badi implementation ai_sdk_sp_rfc_rp issues, multiple sap customer numbers, customer-specific rfc destination, sap customer number &1, service desk scenario, runtime error occurs, terms maintenance optimizer, system issues, maintenance optimizer, error occurs
Related Notes :
1140822 | SAP customer number for installation number &1 unknown |
1140138 | No destination found for SAP customer number |