Solution : https://service.sap.com/sap/support/notes/1134833 (SAP Service marketplace login required)
Key words :
customer component grc-sac-arq access request priority recommendations / additional info category consulting validity software componentfrom rel, / __%pdfstyle%__font-size, __%pdfstyle%__ / } symptom, multi user copy request, compliant user provisioning reason, mass user approval mechanism, multi-user request, compliant user provisioning, terms multi user, multi-user copy