Solution : https://service.sap.com/sap/support/notes/1121248 (SAP Service marketplace login required)
Summary :
When configuring SAP Solution Manager (SolMan) with separate Business Intelligence (BI) and managed systems, users may encounter SSO login prompts during E2E workload application or using the 'Jump' functionality in E2E Exception Analysis. This issue arises from incomplete SSO setups, which require manual configuration if automated processes in Diagnostics Setup Wizards fail. The note outlines the steps for exporting the SSO ticket from the respective stacks (Java before EhP1 and ABAP post-EhP1), updating certificate trusts and ACLs in STRUSTSSO2, and verifying or setting the 'login/accept_sso2_ticket' parameter to enable SSO.
Key words :
diagnostics setup -> diagnostics system -> advanced setup -> tab 'j2ee & abap stacks' -> section 'sso information', server -> services -> key storage -> key storage -> select 'ticketkeystore' view, solution manager ehp1 - diagnostics lmservice sp18the diagnostics abap stack, solution manager ehp1 - diagnostics lmservice sp19the diagnostics abap stack, server -> services -> key storage -> ticketkeystore, managed systems setup wizard takes care, solution manager ehp1 - diagnostics lmservice sp18, diagnostics setup wizard takes care, server -> services -> security provider -> select, diagnostics server setup wizard
Related Notes :
| 1345074 | SSO step fails with "A failure occured while determining SID |
| 957707 | |
| 701205 |