Solution : https://service.sap.com/sap/support/notes/1120557 (SAP Service marketplace login required)
Key words :
usr\sap\<version>\jc00\j2ee\cluster\server0\log\applications\sap, \\< server>\saploc\<portal_inst>\jc00\j2ee\cluster\server0\apps\sap, \irjservlet__jsp\irj\root\web-inf\portal\portalapps\, portal/kmc/j2ee including support package level, /saphelp_nw04/helpdata/en/a5/30492e73ef4c78a9f2c1e40bff32ff/content, /saphelp_nw70/helpdata/en/a5/30492e73ef4c78a9f2c1e40bff32ff/content, uwl log files located, ep-bc-uwl reason, ep-bc-jwf component, message facilitatesprompt message processing
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