Solution : https://service.sap.com/sap/support/notes/1105159 (SAP Service marketplace login required)
Key words :
'partner-customer-action', sap solution manager, solution manager, partner reason, solution implement, support desk, asynchronous note, status 'n', message status, external processing
Related Notes :
1100303 | Partner: asynchronous sending sets external message status |
1042195 | Support Desk for partner: Adjustments in basis notification |