Solution : https://service.sap.com/sap/support/notes/1104338 (SAP Service marketplace login required)
Key words :
typically slow-performing query, open emails assigned, terms ts00207914 reason, long runtimes reading, attached coding correction, erms email scenario, general workflow performance, agent inbox search, agent inbox, search criteria
Related Notes :
| 1167764 | Duplicate entries in email earch |
| 764707 | Performance in Business Workplace |