Solution : https://service.sap.com/sap/support/notes/1092847 (SAP Service marketplace login required)
Summary :
To enable the dispatch of reports with attached acknowledgements of receipt in SAP, users need to follow several Customizing settings. First, the user must create a template for the acknowledgement using transaction CG4D, after ensuring that Windows Wordprocessor Integration (WWI) is installed. Then, in IMG activity "Assign Templates: Cover Sheets/Acknowledgements of Receipt," users enter the template's name. It is crucial to adjust the IMG activity "Specify Shipping Reasons" to set the acknowledgement of receipt indicator for relevant combinations. If these settings are enabled but no template is linked, report shipping will fail.
Key words :
ehs-saf-rsh report shippingaffected releasesrelease-independentrelated notes 1094307 - batch jobs, ehs document types 995736 - dms customizing, prerequisites prerequisitesthe documents ebe, report shipping order manually, erp2004print selected notes, report shipping order, report shipping fails, windows wordprocessor integration, generic entry exists, recommendations/additional infocategory