SAP Note 1083786 - RZ20: Job monitoring data collector terminates

Component : Monitoring -

Solution : https://service.sap.com/sap/support/notes/1083786 (SAP Service marketplace login required)

Summary :
After implementing job monitoring in CCMS using transaction RZ20 as per Note 553953, users may experience failures over time. Symptoms include a 'FATAL ERROR' status in the data collection method for job names/patterns within the RZ20 path under "Background Job Monitoring" when accessing the "Status Data collector" view. Additionally, the function module SCSM_BP_JOB_MONI_FAST_SELECT may either crash or return incorrect results due to excessive job template length or the presence of underscore characters. The issues stem from performance bottlenecks in job selection and excess runtime in data collectors, leading to their deactivation. Resolution involves implementing a correction through a suggested Support Package, focusing on enhancing the job selection efficiency and advocating for routine deletion of obsolete background jobs.

Key words :
rz20 -> sap ccms monitor templates -> background processing -> background processing -> system wide -> background job monitoring -> <job, rz20 -> views -> status data collector, faster job selection process, function module scsm_bp_job_moni_fast_select terminates, goto -> status data collector, background jobs, ccms infrastructure deactivates, ccms data collectors, function module scsm_bp_job_moni_fast_select, job monitoring

Related Notes :

1065828CCMS: Dump in the job monitoring
636976RZ20: Problems in job monitoring
553953RZ20: Monitoring background jobs
16083Standard jobs, reorganization jobs