Solution : https://service.sap.com/sap/support/notes/1082010 (SAP Service marketplace login required)
Summary :
Key words :
select sap solution manager -> configuration -> scenario-specific settings -> service desk -> service provider -> activate business add-ins ->, actvt = '03'devclass = 'ai_solar_sdk_sp'objname = 'ai_sdk_sp_rfc_rp'objtype = 'enho'p_group = ' ', translate - abap objects - long texts, users service desk, sap solution manager customer number, customer number including leading zeros, message long text listed, common customer competence center, installation number-specific authorizations, service connections function
Related Notes :
| 1140822 | SAP customer number for installation number &1 unknown |
| 1112983 | Maintenance Optimizer: S-User Selection Improvements |
| 1056595 | Authorization not found for installation number |