Solution : https://service.sap.com/sap/support/notes/1055793 (SAP Service marketplace login required)
Key words :
monitored abap application server, monitored sap systems, sapccm4x ccms agent, alongside correct alerts, gray square appears, monitored instance, gray alerts, entry appears, pseudo-alerts, gray entries
Related Notes :
| 1013331 | CCMS agents and kernels: Patches 2007 |
| 914721 | CCMS agents and kernels: Patches 2006 |