SAP Note 1021959 - Portal settings for ISA iViews

Component : Internet Sales - CRM UI Portal Integration

Solution : https://service.sap.com/sap/support/notes/1021959 (SAP Service marketplace login required)

Summary :
This SAP Note clarifies the integration of Internet Sales iViews with the SAP Portal. Before using Internet Sales iViews, the Business Package for mySAP CRM must be installed on the Portal. The note details that URL iViews will not function properly for this purpose; specialized iViews provided by the Business Package are required. These special iViews manage session initialization and closure for ISA applications effectively. Remember, further customization, outlined via callbacks and logs off strategies, is necessary for seamless operation. Compatibility details and additional configuration steps for UME are also discussed for complete setup in different CRM versions.

Key words :
set general settingsauthentication ticket type   sap logon ticketdomain                      <your_domain_used>enable session id sharing    noenable url rewriting        nologon method                sap logon ticketmaster language              enobject, &shop=<your_shop> &                    callbackurl=<the_callbackurl_below>shopadmin settingsshop administration description  <everything_you_want>shop administration host, &callbackurl=                                <the_callbackurl_below>isa user admin settingsuser administration description  <everything_you_want>user administration host, systempcd location                <your_pcd_location>sap client                  <client_used_in_crm>sap system id, b2b settingsisa b2b description  <everything_you_want>isa b2b hostname    <hostname_of_the_isa_apps>, httpsuser mapping fields              <can_stay_empty>user mapping type                admin, <used_port>user administration path        /isauseradmuser administration protocol     http, <used_port>shop administration path        /shopadminshop administration protocol    http, sap   -> specialist     -> crm       -> roles         -> partner manager - channel commerce, <used_port>isa b2b path        /b2bisa b2b protocol     http

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