SAP Note 1015628 - Documents with status 'Send time is not yet reached'

Component : Communication Services: Mail, Fax, SMS, Telephony -

Solution : https://service.sap.com/sap/support/notes/1015628 (SAP Service marketplace login required)

Summary :
This SAP Note addresses an issue where document send times are recorded in the future due to discrepancies between user and system time zones. Specifically, when a user's time is ahead of the system's time, and documents are sent, the system erroneously uses the user's current time as the send time. This issue can also occur under conditions where time zones differ between users and systems, or between the SAP system itself and the operating system. The documented correction involves applying a program fix via Note Assistant or an appropriate Support Package to ensure the send time aligns correctly with system time.

Key words :
e-mail delayed reason, relevant support package, user time zone, system time zone, system time, so12e-mail, current time, user sends, relevant settings, system assigns

Related Notes :

741734Incorrect times due to the time zone settings