Solution : https://service.sap.com/sap/support/notes/1013630 (SAP Service marketplace login required)
Key words :
terms interaction center workforce management, sap shared java applic, multisite workforce deployment, prerequisites program error, support package sp07, support package sp08, standard support package, holiday data structure, symptom fixed shifts, week schedule calculation
Related Notes :
| 994863 | |
| 877887 | Installing Patches for CRM Java Components and FSCM BD |