Solution : https://service.sap.com/sap/support/notes/100232 (SAP Service marketplace login required)
Key words :
/3 customizing implementation guide -> cross-application components -> distribution, inbound distribution so28in sapoffice inbound distribution, role workflow resolution works correctly, additional key words internet mail, trace shows outbound sapforms messages, participating sap components business workflow, sap mapi service provider, attached source code correction, proxy table requires entrydue, wf-batchsince wf-batch
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