Diagnosis
The revenue recognition category for this item results from thepreceding document and therefore it can be both time andservice-related. This applies to the following three document types:

• Credit memo requests


• Debit memo requests


• Returns

System Response
This message is for information purposes only and the system processesthe item as normal. Once it arrives at billing, the system determinesand posts the clearing accounts according to the settings inCustomizing. The documents affected are the:


• Credit memo


• Debit memo


• Return

Procedure
Check your copying control settings in Customizing for the source tothetarget document. Ensure that the required revenue recognitionprocess works correctly for both items. In other words:
Have the document types and item categories been correctly maintained?
Have the correct revenue recognition categories been assigned to theitem categories?