Diagnosis
Cancellation of items is not possible for the speicifed document due toone of the following reasons:

• Document has not yet been transferred to accounting.


• Document contains payment cards.


• Document represents a rebate document.

System Response
Creation of a cancellation billing document is refused.

Procedure
Check to see which of the above scenarios is the case. If the documenthas merely not been transferred to accounting, then perform thecancellation again once you have transferred the document toaccounting.