SAP Message VC831 - No reference customer maintained

Diagnosis
To create consumer master data and process sales, you require referencedata, in the form of reference customers. You can only create onereference customer per client. When you create a reference customer,you must enter company code and sales area data. Company code and salesarea data are used in master records for consumers as follows:
Company code data
When creating a master record for the consumer, the company code datafrom the consumer is copied from the reference customer. After themaster record has been created, you can maintain the data for this andother company codes.
Sales area data

  • Sales area data for a consumer is not maintained.

  • You do not enter sales area data when creating a master record for theconsumer. In normal operations, for example when creating an order forthe consumer, the sales area data is copied from the referencecustomer.
    • Sales area data for a consumer is maintained.

    • You enter sales area data when creating a master record for theconsumer. This sales area data is used by the system in normaltransactions.

      Procedure
      Create a customer with all the required reference data for consumersand define the customer in transaction VD07 as a reference customer.