Diagnosis
During an item transer using the function transfer items, itemswere transferred to a different combination made up of a businesspartner, contract account and insurance object. A follow-up action couldhave been that the dunning procedure ended at a certain level in theprevious combination.
If transferred items are dunned due to the item transfer, a check isperformed to verify whether the old items have already been dunned. Thenew dunning groups could inherit the dunning levels from the old dunninggroups. If you take into account the days in arrears for the transferreditems, you can raise the determined dunning levels.