Diagnosis

• Tour ID: ,,,,&SYST-MSGV1&


• Visit ID : ,,,,&SYST-MSGV2&


• Sales activity number:,, ,,&SYST-MSGV3&


• Return code:,,,,&SYST-MSGV4&


• Area: Delivery/update of a sales activity in the visit list

One of the following errors (see return code number) occurred infunction module /DSD/SL_SALES_ACT_UPDATE, which is called to update thesales activity:
,,,,1 = ,,Incorrect reason for result of sales activity; table TVC7 doesnot contain an entry for the combination of ,,,,,,result of salesactivity and reason for result
,,,,2 =,,Sales activity is already blocked
,,,,3 =,,Sales activity block not possible due to system error
,,,,4 =,,Logical system not defined
,,,,5 =,,Error in the internal update routines

System Response
The corresponding data is not processed.

Procedure
If case 1 is involved, maintain the appropriate data in Customizingunder Sales and Distribution -> Sales Support -> Sales Activities ->Define Sales Activity Results and Result Reasons.