Diagnosis
The system could not create output for the selected articles andplants.

The cause could be one of the following:

• A condition record must exist for each of the plants selected, at plant
or distribution chain level, for the output type. If the conditionrecord does not exist, output cannot be created.

• The following output types are used in the standard system for
promotion announcements:
RTB1: Message to plants or customers
RTB2: Message with reply
RTB3: Message with reply and confirmation of reply
RTB5: Reminder for reply

Procedure
In the Promotion menu (Environment) or in Customizing, create themissing output conditions and enter the output device on which theannouncement is to be printed.