Function | RFC | Description | Component |
---|---|---|---|
_CCS_MONITOR_SUBSCRIBE | X | Subscribe to monitoring | Communication Channel |
_CCS_MONITOR_UNSUBSCRIBE | X | Unsubscribe to monitoring | Communication Channel |
_CCS_MONITOR_UPDATE | X | Send MonitorDataChanged event with updated data | Communication Channel |
_CCS_PHONE_CALL_CHANGED | X | Send phone call changed event to BCB | Communication Channel |
_CCS_RECONNECT | X | Drops a connected call and unholds a specified held call | Communication Channel |
_CCS_REROUTE | X | Reroute an item | Communication Channel |
_CCS_ROUTE | X | Route an action item | Communication Channel |
_CCS_SEND | X | Send message | Communication Channel |
_CCS_SEND_DTMF | Send DTMF Tone | Communication Channel | |
_CCS_SET_ACTION_FLAGS | X | Set Message Action Flags | Communication Channel |
_CCS_SET_ADDRESSES | X | sets addresses of the user | Communication Channel |
_CCS_SET_ATTACHED_DATA | X | Set attached Data | Communication Channel |
_CCS_SET_CONTENT | X | Set Message content | Communication Channel |
_CCS_SET_CURRENT_CHANNELS | X | Set current channels of user | Communication Channel |
_CCS_SET_CURRENT_QUEUES | X | Set current queues of user | Communication Channel |
_CCS_SET_CURRENT_WORKMODE | X | Set current workmode of user | Communication Channel |
_CCS_SUBSCRIBE | X | Subcription | Communication Channel |
_CCS_SUBSCRIPTION_ENDED | X | Send subcription cancel event to BCB | Communication Channel |
_CCS_TRANSFER | X | Transfer a call | Communication Channel |
_CCS_UNHOLD | X | Unholds a held call | Communication Channel |