Oracle Message PGA-20962 - synclevel 2 conversations not currently allowed

ERRORsynclevel 2 conversations not currently allowed
CAUSEA conversation was requested at synclevel 2, but the SNA software allocated the conversation at synclevel 0 or 1. This means that the SNA software is not configured to support synclevel 2, or has no RRM enabled.
ACTIONCorrect the SNA software configuration to support synclevel 2 and to enable RRN processing.