Programme SAP FIN_FSSC_SR_CO_REPORT - Service Request Report for Controlling

Purpose
Use this report to search for Controlling (CO) service requests createdin the back-end system.

Selection
Make the desired selections, observing the following:

  • You must select at least one of Manually Created or
  • Automatically Created.
    • You must select at least one of Open or Close.

    • If you select Application Area, more selection fields appear when
    • you press Enter.
      • If you make an entry in the Cost Center or Profit Center
      • fields, the Controlling Area field accepts only the controllingarea of the cost center or profit center as a valid entry.

        Output
        The system shows an ALV list containing service requests that satisfythe selection criteria and that were successfully created in CRM afterbeing triggered in the back-end system.

        Activities
        You can do the following in the ALV list:

        • Vary the layout

        • Change the status and priority of a service request

        • Double click a cell with value "*" to display a popup for that cell,
        • showing all linked objects for the service request
          • Double click a cell with value "**" to display the service request in
          • the CRM user interface