Solution : https://service.sap.com/sap/support/notes/914806 (Connexion à SAP Service Marketplace requise)
Mots Clés :
terms interaction center workforce management, multisite workforce deployment, 2 consecutive work segments, shift exceeds 8 hours, null pointer exception, symptom set shift, prerequisites program error, schedule calculation error, schedule calculation, unexpected error
Notes associées :
877887 | Installing Patches for CRM Java Components and FSCM BD |