SAP Note 767372 - Confirmed quantity 0 in sales order (IDoc)

Composant : Availability Check -

Solution : https://service.sap.com/sap/support/notes/767372 (Connexion à SAP Service Marketplace requise)

Résumé :
SAP Note outlines a problem where sales orders created using mass processing jobs sometimes remain unconfirmed despite sufficient stock. The issue primarily affects orders initiated from IDocs during simultaneous background processing in parallel processes. The identified culprit is constraints in parallel processing capabilities. Key terms include EDI, IDoc, and batch input. Solutions recommend checking and adjusting Customizing for the availability check, particularly ensuring the 'Block QtRq' setting is enabled in Transaction OVZ2 and reviewing rules in Transaction OVZJ. Further proposed fixes include implementing specific correction steps outlined in connection with Note 500176 to address potential system issues tied to initial job runtimes and sales order creation. Additionally, system enhancements for managing error messages and rerunning checks post-correction are suggested.

Mots Clés :
setting 'd' = dialog box, subsequent manual availability check, technical programming measures, separate enqueue server, call transaction ovz2, 'block qtrq' checkbox, call transaction ovzj, call transaction se37, double-clicking zxvedu05, limited processing possibility

Notes associées :

858633Confirmed quantity 0 in sales order (parallel processes)
770784Information on locking problems during availability check
500176No confirmed quantity (batch determin.) in mass transactions