SAP Note 669072 - Customizing transactions in the IC WebClient

Composant : Interaction Center WebClient -

Solution : https://service.sap.com/sap/support/notes/669072 (Connexion à SAP Service Marketplace requise)

Mots Clés :
ic web client [customer relationship management -> interaction center webclient -> business transactions -> define business transaction profiles', customer relationship management -> interaction center webclient -> business transactions -> define business transaction profiles', 'customer relationship management -> interaction center webclient -> business transactions -> assign partner functions, customer relationship management -> transactions -> basic settings -> define transaction types, customer relationship management -> transactions -> basic settings -> define transaction type, assign business transaction category bus2000115, 00000015 contact person andagent partner function, icagent interaction center agenttelesales, icagent interaction center agentteleservice, icagent interaction center agentnote

Notes associées :

1063760New Interaction Record gets reverted
1047342Business Transaction remains locked
1010149Sales Ticket DDLB for new Orders only shows Activities
997795New Interaction Record gets created unnecessarily
759923IC WebClient: FAQ Note