SAP Note 490871 - Composite note: CRM Business Partner Cockpit and Fact Sheet

Composant : Business Partner Cockpit -

Solution : https://service.sap.com/sap/support/notes/490871 (Connexion à SAP Service Marketplace requise)

Résumé :
La note SAP fournie détaille les problèmes liés à l'affichage de la fiche client dans CRM, pouvant échouer à s'afficher, montrer des erreurs ou subir des problèmes de performances. Les domaines clés incluent la nécessité d'un serveur d'applications Web (WAS) correctement configuré à partir de CRM 3.0, et des modifications dans les exigences par CRM 3.0 SP7+, supprimant le besoin d'un serveur CAT. Des étapes détaillées sont fournies pour vérifier la configuration du WAS et le dépannage des services via des transactions telles que SMICM et SICF. La note aborde également les erreurs de configuration DNS, pointant vers des solutions courantes telles que l'ajustement des paramètres HTTP ou le remplacement des adresses IP des serveurs. De plus, des correctifs spécifiques et des packs de services sont mentionnés pour traiter ces problèmes, à côté de la nécessité potentielle d'ajuster les paramètres internes.

Mots Clés :
cnpl-xslt-transform     caller=survey     plugin=cnpl_xslt_transform, /sap/bc/bsp/sap/crm_bsp_cckpt_service_http/default, line 'header_name ~response_line header_value http/1, properly configurated web application server, rendering error  internal error lv_response, fact sheet require special handling, active crm application tool server, cat server-based xsl processor, case cic takes organizational data, objtype=xxxxxxx&objid=xxxxxxx

Notes associées :

1015684Rendering Error in CRM customer fact sheet X
902083Unicode Collection Note for CRM 4.0
900411Finance Contracts cannot be created from the Cockpit screen
892847Different Texts are displayed for Transaction CRMD_ORDER_BP
892543In Portals, Fact Sheet displays incorrect document details
891133In a Unicode System, R/3 Infoblocks are not seen
891124Result of 'Last 20 Activities' infoblock is not sorted
890289CRM Fact Sheet: R/3 connection returns rendering error
889666Additional Pop-up when Factsheet is opened in a new window
888231Missing authorization check in Customer Factsheet/cockpit
883235Fact Sheet: IS-U - Error msg if too many contracts exist
856797CRM Fact Sheet: Error in creating a link from the Portal
856127RTL display of the customer fact sheet
847822Data for the wrong business partner is displayed in cockpit
844955Fact Sheet: Rendering/Parsing error in display of Campaigns
844107Hyperlink with the transaction number does not work
840228Last N Activities infoblock does not restrict number of doc.
834787Fact Sheet: The headers of the Infoblocks are not translated
830903Error in display of the Fact Sheet, Encoding problems
827741CRM BP: No refresh of sales area data in Customer Factsheet
804661Incorrect results are shown in BP Cockpit/ Cust Fact Sheet
793946German umlauts for fact sheets not displayed correctly
792007Wrong telephone number in Contact Person infoblock
791238RVKUSTA1: Incorrect column headings in credit information
790510Rendering error in fact sheet when no data found for BP
789937Encoding problems in Portal customer fact sheet
789821Status Open is not reset for activity items (products)
788606Problems in the fact sheet when ITS is used
788314Factsheet: Get Set Parameter for BPA Not Active
787382ITS HTML VIEWER: Value pair missing in POSTDATA and QUERY_TA
782620Note 722814 does not work after certain basis SP
775632Duplicate entries in info block "Last SD documents"
772336New SET/GET parameter: CRM_CCKPT_LOCAL.
767884The list of views are not displayed
765667Printing the Customer Fact Sheet
750605Selection info block 'Credit-relevant information'
748702CRM-CFA:Inconsistency in the result list for personalisation
731306Customer Factsheet: Performance Display of the factsheet
730133Fact Sheet: Column widths for CRM info blocks ignored
729513Fact sheet: Some links do not work
725643CFS: Premise display in Interaction Center is too large
722814Fact Sheet is not refreshed when End Contact is pressed
715903Fact Sheet: IS-U contact dates mixed up columns
701543Views not sorted in business partner cockpit
696396Fact sheet: JavaScript errors in IS-U data
696145Personalization of fact-sheet and role assigned to views
689991Runtime error MESSAGE_TYPE_X with SAP GUI HTML control
685198Result in Status Tab of BPCC incorrectly filled.
683725BP-Cockpit-closed in case of authorization error
680965Personalization of fact-sheet not working correctly
676150R/3 info blocks in CRM fact sheet: Evaluation path
676006R/3 info blocks in CRM fact sheet: Determining POrg
671436Fact sheet: Display of IS-U consumption data
657346Codepage problem in Customer Fact Sheet
655066Fact sheet: Avoiding logon dialog box
652437Code page problems in the customer fact sheet
649507problems in assigning standard views to roles in BP Cockpit
643949Customization for Business partner fact sheet dumping
640303Data is displayed for the incorrect business partner
636906Performance of ERP fact sheet
631194Rendering Error in CRM customer Fact Sheet IX
629764CRM Fact Sheet: R/3 connection returns errors
628256Address printed in the business partner fact sheet formatted
626714Rendering error in CRM Customer Fact Sheet VIII
626093Rendering Error in CRM Customer Fact Sheet VII
620394CRM: Fact Sheet connection of R/3 / error with payment cards
616431Rendering error in CRM customer fact sheet VI
609387Sales summary: no display of group master contracts
606937Error message w/ branch from fact sheet
606655Fact sheet in BP maint: navigation from partner info blocks
604859Links of R/3 data in Fact sheet not working
601456Partners displayed twice in fact sheet
591869Infoblock-Partners in one sales area
580641Fact sheet campaigns: display campaigns
576479Partner data is displayed in spite of missing authorization
575777Rendering error in CRM customer fact sheet V
573851Rendering error in CRM customer fact sheet IV
570041Rendering error in CRM customer fact sheet III
570040No display of activities in customer fact sheet
568046Fact sheet campaigns: error during parsing into XML format
565681Fact Sheet: Jump into R/3 objects fails
563256Fact sheet: Remov XML-incompatible characters fr info block
562523Rendering error in CRM customer fact sheet II
561531Rendering error in CRM customer fact sheet I
560391Navigation from transaction to CCP not working correctly
556756Rendering error / XML parsing error unexpected symbol: '''
552752Fact Sheet: Sales areas are processed incorrectly
548931Fact sheet: Address in the 'Contact person' info block
544688Fact sheet: 'Partner: One Sales Area' does not return data
542870Composite SAP Note: Rendering error in CRM fact sheet
540712Connection of R/3 fact sheet to CRM -> Rendering Error
540520Fact sheet: R/3 info blocks - information is missing
532648Problem with MS Sec. Patch Q321232 for Internet Explorer
529793Missing error text in the Internet Explorer browser
529693Fact sheet campaigns: displaying campaign elements
528939Fact sheet: headings for IS-U business activity table
527324Fact sheet: incorrect org data determination from user
526433Fact sheet: problems with special characters from R/3
526245Fact sheet, 'contact person':incorrect department & function
524326R/3 links in the fact sheet do not work for CIC
524299Note 522868 does not consider delivery
518651Fact sheet: additional authentication
518524Fact sheet: Branch into R/3 does not work
517022Fact Sheet: IS-U info block is displayed unformatted
512778Link to R/3 documents is not working in the Fact Sheet
509739Removing XML-incompatible characters from fact sheet
500683Fact sheet: Problems with special characters from R/3
499855Fact Sheet: Problems with special characters from R/3
499697Fact sheet: No SAP XSLT processor for OS/390 and AS/400
458818Error in method IF_CCM_OP_OBJECT~GET_OBJECT_KEY
451631SAP XSLT: Conformance, Restrictions, Extensions
443698BP fact sheet 'Marketing profiles': Rendering ERROR
443688Fact sheet: Workaround for difficulties with CAT Server
434918Configuration for fully qualified host names for BSP
415709SAP CRM 3.0 SP02
386266Calling BSP applications from the Workbench
383587external CATServer: Composite Note