SAP Note 1082010 - Administration of several customer numbers

Composant : Administration of Service Connections with Solution Manager -

Solution : https://service.sap.com/sap/support/notes/1082010 (Connexion à SAP Service Marketplace requise)

Résumé :
SAP Note addresses error messages from the job REFRESH_ADMIN_DATA_FROM_SUPPORT, indicating "Maintain System Data" authorization issues. Installation mismatches trigger SOLMAN_SAP_BACKEND 008 error when S users in AISUSER and SAP-OSS connections differ. Systems must belong to the same customer group for SAP-OSS access. Solutions include implementing corrections via SNOTE, adjusting search helps, and activating BAdI AI_SDK_SP_RFC_RP. Post Support Package 15, utilize IMG for configuration, and post Support Package 14, ensure various tasks in SE19 and SM59 for proper connection setup and user authorizations. Note covers multiple SAP customer number handling.

Mots Clés :
select sap solution manager -> configuration -> scenario-specific settings -> service desk -> service provider -> activate business add-ins ->, actvt = '03'devclass = 'ai_solar_sdk_sp'objname = 'ai_sdk_sp_rfc_rp'objtype = 'enho'p_group = ' ', translate - abap objects - long texts, users                        service desk, sap solution manager customer number, customer number including leading zeros, message long text listed, common customer competence center, installation number-specific authorizations, service connections function

Notes associées :

1140822SAP customer number for installation number &1 unknown
1112983Maintenance Optimizer: S-User Selection Improvements
1056595Authorization not found for installation number