Diagnosis
The customer sales transaction type for the data

• Tour: &V1&


• Sales call ID : &V2&


• external order number: &V3&


• external order item: &V4&

could not be determined.

System Response
The relevant data is not processed. This is an information message.

Procedure
As long as the system responses in the requested way you need notintervene. Otherwise, check the configuration of the mapping of thecustomer sales transaction types.