Diagnosis
A outbound warranty claim is a follow-up to a service confirmation. Theoutbound warranty claim should be completed but the service confirmationis not completed yet. If the service confirmation is changed later on,it will no longer be possible to adjust the outbound warranty claim. Ifthe outbound warranty claim is transferred to ERP for accountingpurposes, the appropriate controlling object cannot be found because theservice confirmation is missing in ERP. The error message "CO object notknown" will be displayed.

System Response
A warning is issued.

Procedure
Consider waiting for outbound warranty claim completion until theservice confirmation is completed. In the case of ERP integration thisis strongly recommended.