Fonctions SAP

Fonction RFC Description Composant
_CCS_MONITOR_SUBSCRIBE X Subscribe to monitoring Communication Channel
_CCS_MONITOR_UNSUBSCRIBE X Unsubscribe to monitoring Communication Channel
_CCS_MONITOR_UPDATE X Send MonitorDataChanged event with updated data Communication Channel
_CCS_PHONE_CALL_CHANGED X Send phone call changed event to BCB Communication Channel
_CCS_RECONNECT X Drops a connected call and unholds a specified held call Communication Channel
_CCS_REROUTE X Reroute an item Communication Channel
_CCS_ROUTE X Route an action item Communication Channel
_CCS_SEND X Send message Communication Channel
_CCS_SEND_DTMF Send DTMF Tone Communication Channel
_CCS_SET_ACTION_FLAGS X Set Message Action Flags Communication Channel
_CCS_SET_ADDRESSES X sets addresses of the user Communication Channel
_CCS_SET_ATTACHED_DATA X Set attached Data Communication Channel
_CCS_SET_CONTENT X Set Message content Communication Channel
_CCS_SET_CURRENT_CHANNELS X Set current channels of user Communication Channel
_CCS_SET_CURRENT_QUEUES X Set current queues of user Communication Channel
_CCS_SET_CURRENT_WORKMODE X Set current workmode of user Communication Channel
_CCS_SUBSCRIBE X Subcription Communication Channel
_CCS_SUBSCRIPTION_ENDED X Send subcription cancel event to BCB Communication Channel
_CCS_TRANSFER X Transfer a call Communication Channel
_CCS_UNHOLD X Unholds a held call Communication Channel
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